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To use the Audio Response system, you must know specific information about your account.

Description Number Typical Share ID Numbers
NODA TALK Phone # 504-272-2585 "0" Regular Shares (Savings)
Your Member Account # ___________ "25" Christmas Club
Your secret PIN # "77" Share Draft (Checking)
Loan ID Numbers  

The following instructions are to be used as guidelines for using NODA Talk. However, it is important that you listen to and follow the instructions given on the phone -- as these menu options may change over time.

Step 1 Call the telephone number for NODA Talk 504-272-2585.
Step 2

After the Audio Response system has answered and welcomed you, enter:

A. Your Member account number followed by the "#" button.
B. Your PIN number followed by the "#" button.

Step 3 After the system has verified your account number and PIN number, you will be given the following menu options. Select a menu option by pressing the corresponding button. (Ex: To get balance information, press the 1 button.)

Main Menu Options

1 - Deposit Accounts
2 - Loan Accounts
3 - Transfer Funds
4 - To Make a Loan Payment
5 - For Check withdrawal
7 - To change PIN
8 - To End Call
9 - Repeat Menu Options

After you have selected a main menu option, follow the instructions given by the system. An outline of the system instructions can be found in the following sections.

1 - Deposit Accounts:(select desired option)

1 - Share Accounts Menu

1 Next 5 Transactions
2 Previous 5 Transactions
3 Repeat Current 5 Transactions
5 Select a Different Account
6 Select a Different Account
7 Return to Previous Menu
8 End This Call
9 Repeat This Menu
* Return to Main Menu

2 - Share Draft Accounts
1 Last 5 Transactions
2 Last 5 Withdrawals
3 Last 5 Deposits
4 Last 5 Checks
5 Last 5 Direct Deposits
6 Select a Different Account
7 Search for a Check
8 End This Call
9 Repeat This Menu
* Return to Main Menu

3 - Certificate Accounts


2 - Loan Accounts:(select desired option)

1 - For last 5 transactions
2 - For last 5 Payments
3 - For last 5 Charges
4 - Repeat Loan Information
5 - Select a Different Account
8 - Ends Call
9 - Repeat the Loan Account Menu Options
* - Return to Main Menu
 

3 - Transfer Funds (select desired option)

Select Accounts to Transfer From and To:
  A. Press the # associated with the account to transfer From.
  B. Press the # associated with the account to transfer To.
  C. Enter the amount you want to transfer then press 1 to confirm.
  D. To restart transfer press 2.
  E. Press * to return to Main Menu.

4 - Make a Loan Payment (only within the same account #)

  A. Press the # associated with the account to transfer From.
  B. Press the # associated with the account to transfer To.
  C. Enter the amount you want to transfer then press 1 to confirm.
  D. To restart transfer press 2.
  E. Press * to return to Main Menu.

5 - Withdrawal by check
  A. Press the # associated with the account to withdraw From.
  B. Enter the amount you want to withdraw then press 1 to confirm.
  C. To restart transfer press 2.
  D. Press * to return to Main Menu.
7 - Change PIN
8 - To End Call
9 - Repeat the Menu Options
* - Return to Main menu